No pierda la ida: por las fiestas decembrinas, Medellín tendrá cambio de horarios para trámites

TL;DR

Physical service points for citizen attention in Medellín will have modified hours from December 24, 2025, to January 2, 2026.
Virtual and phone channels, including a dedicated hotline, WhatsApp, and the official website, will be available for most services.
Services like residence certificates, Sisbén inquiries, PQRSD submissions, tax payments, and mobility-related requests can be managed online.
Treasury and tax offices will not offer in-person services on specific dates, redirecting users to the online tax portal.
Libraries will have adjusted operating hours, with some locations offering specific weekend and weekday services.
Buen Comienzo will maintain continuous administrative service, with limited public service suspensions.
Essential public safety personnel like firefighters and traffic officers will work their regular shifts.

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