Dian declara contingencia por fallas en servicios informáticos aduaneros: habilitan trámites manuales
Periodista Portafolio29.11.2025 08:24 Actualizado: 29.11.2025 08:44

TL;DR
- Dian has declared a contingency for several customs IT services due to partial unavailability.
- The unavailability affects platforms for foreign trade operations: Muisca Carga, Salida de Mercancías, and Syga Importaciones.
- Manual processing is temporarily authorized for affected customs procedures.
- Users must certify the impossibility of completing processes electronically to utilize manual procedures.
- Technical teams are working with specialized providers to restore system operations as quickly as possible.
- No estimated time for normalization has been provided.