Dian declara contingencia por fallas en servicios informáticos aduaneros: habilitan trámites manuales

Periodista Portafolio29.11.2025 08:24 Actualizado: 29.11.2025 08:44

Dian declara contingencia por fallas en servicios informáticos aduaneros: habilitan trámites manuales

TL;DR

  • Dian has declared a contingency for several customs IT services due to partial unavailability.
  • The unavailability affects platforms for foreign trade operations: Muisca Carga, Salida de Mercancías, and Syga Importaciones.
  • Manual processing is temporarily authorized for affected customs procedures.
  • Users must certify the impossibility of completing processes electronically to utilize manual procedures.
  • Technical teams are working with specialized providers to restore system operations as quickly as possible.
  • No estimated time for normalization has been provided.