economy
diciembre 5, 2025
El 77% de los líderes de la industria de pagos dice que el fraude y la ciberseguridad obstaculizan la innovación
Microsoft presentó los resultados de la encuesta ‘Ciberseguridad 2025: Desafíos y estrategias en la era de la IA para grandes empresas’. Foto: iStock
TL;DR
- A global study by ACI Worldwide and Globant shows a growing gap between confidence and preparedness in the payments industry.
- 69% of executives claim their organizations are leaders in payments, but only 44% say payment innovation is a C-level priority.
- Key barriers to innovation include not fully utilizing technology (55%) and legacy platforms (44%).
- Internal cultural obstacles are cited by 53% as a factor slowing transformation.
- By 2026, secure, instant, and seamless transactions are expected to be the baseline standard due to growing customer expectations.
- Customer demand is the primary catalyst for change, with 79% of respondents citing it.
- Only 36% of payments executives report having a long-term roadmap for payment modernization and investments.
- 25% of organizations are eliminating old payment platforms, despite recognizing their limitations.