Hito en la línea 123: por primera vez atiende a los 125 municipios de Antioquia

Antioquia tuvo que esperar hasta 2025 para tener una línea de atención de emergencias moderna. En octubre pasado, el departamento inauguró una nueva i...

Hito en la línea 123: por primera vez atiende a los 125 municipios de Antioquia

TL;DR

  • Antioquia's 123 emergency line was modernized and inaugurated in October, integrating all 125 municipalities.
  • The strategy aimed to centralize emergency response operants from all security and relief entities for agile and coordinated responses.
  • The Secretariat of Security invested approximately $8.5 billion Colombian pesos for this modernization.
  • The new system includes specialized professionals for domestic violence and gender-based violence cases, as well as for child-related emergencies and mobility issues.
  • Advanced technology such as Carbyne has been incorporated, enabling authorities to link with callers' mobile phones for geolocation and real-time video.
  • The system now handles 50,000 calls per month, a significant increase from the previous average of 12,000 calls in 2024.