tech
diciembre 29, 2025
¿Qué hacer si Nequi o Bancolombia sufren caída en Fin de Año? Lo que debe saber
Durante este 2025, aplicaciones móviles de entidades financieras como Nequi y Bancolombia, registraron caídas del servicio en repetidas ocasiones. En algunos casos, estas suspensiones fueron programadas, mientras que en otros ocurrieron de manera inesperada, lo que generó múltiples quejas entre los usuarios, ya que las fallas se intensificaron en el segundo semestre del año.
TL;DR
- Nequi and Bancolombia apps experienced frequent service outages in 2025.
- Users are concerned about potential failures during the year-end holiday shopping and transaction period.
- Recommendations include staying calm, verifying outages via official channels, and preparing in advance.
- Advance preparations involve withdrawing cash, making payments early, and having multiple payment methods.
- Alternative payment methods like cash, debit/credit cards, and transfers from other entities are suggested.
- Users should avoid repeated transaction attempts to prevent duplicate debits or account blocks.
- Saving evidence of failed transactions through screenshots and recording details is advised for claims.
- Scams increase during outages; users should not click on suspicious links or share personal information.
- Contact official customer service channels for any errors once service is restored.