economy

diciembre 26, 2025

Sudeban informó que el sector bancario en Venezuela no prestará servicio presencial el 24 y 25 de diciembre

Sudeban recordó a los usuarios que el 24 y 25 de diciembre de 2025 las instituciones bancarias no prestarán servicios de atención presencial

Sudeban informó que el sector bancario en Venezuela no prestará servicio presencial el 24 y 25 de diciembre

TL;DR

  • Banks closed for in-person services on December 24th and 25th, 2025.
  • Online and mobile banking are recommended for transactions during the closure.
  • Sudeban offers a hotline (0800 7833226) and email ([email protected]) for customer service.
  • Customers must first file complaints with their bank's user service unit.
  • Banks have 15 days to respond to debit/credit card claims and 20 days for other requests.
  • If unsatisfied or no response, customers can escalate to the financial institution's ombudsman or Sudeban.
  • Sudeban's main office is located in La Carlota, Sucre municipality.