Si tenía un vuelo con Avianca de aquí al 8 de diciembre, estas son las soluciones que la aerolínea le da
La aerolínea pidió a los pasajeros revisar los mensajes enviados al correo asociado a la reserva. Foto: iStock
TL;DR
- Avianca is implementing a passenger protection plan due to urgent Airbus A320 software updates.
- Passengers affected by itinerary changes can be reacommodated on Avianca or partner airline flights.
- Alternatively, passengers can reschedule flights without penalty for up to 180 days or request a refund.
- The airline advises passengers to check official channels for flight status and avoid airport visits if flights are not confirmed.
- Ticket sales are temporarily closed for flights until December 8th to mitigate further disruptions.